At Castle Sporting we want our customers to enjoy a hassle free and enjoyable shopping experience.
Cancelling an order
Under the Distance Selling Regulations you have the right to cancel your order for any item purchased on this website within 7 days of receiving our order confirmation email. If we have not yet despatched the goods, we will cancel your order and make an immediate repayment. You can cancel an order by emailing firstname.lastname@example.org or leaving a voicemail message on 0800 077 6946
Returning an item
When cancelling your order, if you have already received the goods you will need to make the return within 30 days. Once we have received your goods, we will credit you with the value of the returned goods.
Unfortunately we cannot accept the following goods
- Audio or video recording (CDs, DVDs etc..) or computer software that have been unsealed
- Items such as earrings and cosmetics cannot be returned for hygiene purposes
- Perishable goods such as food and flowers
- Periodicals and magazines
- Electronic Documents, including PDF Format or DOC Format
If you are returning an item because of an error made on our part or because it is defective, we will be more than happy to refund the delivery charges incurred in sending the goods to you and your costs in returning it to us. Otherwise, you will be responsible for delivery charges in connection with your purchase.
To return an item, send the goods to the address below quoting your order number and reason for cancellation eg. defective items. For your protection, we recommend that you use a recorded-delivery service.
Castle Sporting Services Ltd, 54 Oakdale Grove, Shipley, BD18 1NX
Terms & Conditions
This Agreement will be governed by and construed in accordance with the law of England and Wales and both you and Castle Sporting agree to submit to the exclusive jurisdiction of the courts of England and Wales.